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Question of the Day

The raid controller in our PowerEdge R730 server is not detecting a hard drive. Ideas?
From Jessica in Bison, South Dakota

Answer

To test it, start by booting into the raid controller’s configuration utility in POST. Look under the physical drive section, and see if anything is listed. If the drive is not showing up in this section, try reseating the drive or putting it into an open slot (if available). If the drive still does not show up, try putting it into a known working system and see if you experience the same behavior. If the action continues, you may have a failed hard drive. You can see how to test a hard drive in another Q&A. If it works properly on a different system, you may have issues with your raid controller or backplane.

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