Velocity Tech Solutions provides remote and on-site server maintenance, troubleshooting and support throughout the US. We support a wide range of server brands, including Dell and HP. You’ll get experienced technical support for your entire server infrastructure, with the convenience of one comprehensive maintenance contract.
When your server is down, Velocity’s First Response Team will quickly troubleshoot your server downtime issue 24 x 7 x 365. We can either perform remote server service or dispatch a Velocity Engineering Team Field Engineer to address the server maintenance problem on-site.
Whether you’re deploying a new server system or replacing a single existing server, our Velocity Field Engineers can quickly install and set up your new server hardware.
1 Year, 2 year and 3 Year Plans
Velocity data center service contracts can be customized to fit your specific server maintenance and support needs. We offer 1, 2, 3, 5-year plans and have unique levels of support packages.
PLATINUM
24 Hours a Day, 7 Days a Week
4 Hour On-Site
Best Effort Resolution
GOLD
24 Hours a Day, 7 Days a Week
Next Business Day On-Site
Best Effort Resolution
SILVER
8x5xNBD 8AM - 5PM,
Monday through Friday
Next Business Day On-Site
Best Effort Resolution
The Velocity Tech Solutions Asset Management Portal is your one-stop shop for staying up to date with your IT assets. The portal gives you a single pane of glass look at all of your IT hardware and associated license renewals and maintenance contract deadlines. Our free IT asset management portal enables you to submit maintenance tickets, track renewal dates and monitor everything in your data center quickly and easily. Ask your Velocity Tech Solutions partner for a demo.