Velocity Server Maintenance and Support
Comprehensive IT Support Services
Velocity Server Maintenance and Support
Comprehensive IT Support Services
Velocity Tech Solutions provides remote and on-site server maintenance, troubleshooting and support throughout the US. We support a wide range of server brands, including Dell and HP. You’ll get experienced technical support for your entire server infrastructure, with the convenience of one comprehensive maintenance contract.
When your server is down, Velocity’s First Response Team will quickly troubleshoot your server downtime issue 24 x 7 x 365. We can either perform remote server service or dispatch a Velocity Engineering Team Field Engineer to address the server maintenance problem on-site.
Whether you’re deploying a new server system or replacing a single existing server, our Velocity Field Engineers can quickly install and set up your new server hardware.
1 Year, 2 year and 3 Year Plans
Velocity data center service contracts can be customized to fit your specific server maintenance and support needs. We offer 1, 2, 3, 5-year plans and have unique levels of support packages.
PLATINUM
24 Hours a Day, 7 Days a Week
4 Hour On-Site
Best Effort Resolution
GOLD
24 Hours a Day, 7 Days a Week
Next Business Day On-Site
Best Effort Resolution
SILVER
8x5xNBD 8AM - 5PM,
Monday through Friday
Next Business Day On-Site
Best Effort Resolution
The Velocity Tech Solutions Asset Management Portal is your one-stop shop for staying up to date with your IT assets. The portal gives you a single pane of glass look at all of your IT hardware and associated license renewals and maintenance contract deadlines. Our free IT asset management portal enables you to submit maintenance tickets, track renewal dates and monitor everything in your data center quickly and easily. Ask your Velocity Tech Solutions partner for a demo.
Maintaining your own server - or servers - comes with numerous benefits for your business. Full control over your data (and that of your clients), more privacy, and faster access to the data you need are just a few reasons to install your own server.
But when things go south, or if you're just in need of some minor troubleshooting, it helps to have a team of highly experienced experts on speed dial. Sometimes tech needs a little encouragement to work at the peak of its capabilities. Prepare ahead of time by ensuring you have the top Dell server service tech support by your side.
Some business owners don't like to think about the potential problems that may arise. They throw caution to the wind. And when they encounter an emergency situation - the panic sets in, the headaches begin, and there's a crazy scramble to find server tech support with availability right there and then.
Whether you use your server for your own business needs, or whether you share that space with your clients, losing connection - and access to your data - can have a detrimental effect on your ability to operate successfully. With Velocity Tech Solutions, you can have 24/7 access to remote server maintenance. And, if needed, you will also be able to book a field engineer who will address your refurbished server and network problems on-site within 4 hours.
With decades of experience in creatively and professionally solving issues for our clients, Velocity Tech Solutions is the top Dell server tech support of choice. We support a variety of servers such as Dell Blade Servers and deliver the results you need when you need them.
Our fast response times, 24/7 availability, and expertise are there to make certain that any issues you encounter are dealt with efficiently, and effectively.
We work with clients of all sizes and have developed a tiered list of services to give you a number of options. Large businesses with more than one server, 100s of employees, or who deal with sensitive client data will benefit from our Platinum server tech support option. This package gives you 24/7 access to remote server maintenance and troubleshooting, as well as the option for an engineer to arrive on-site within 4 hours. Whilst smaller businesses, or those unlikely to experience time-sensitive issues, may prefer the Gold or Silver package.
Of course, with Velocity Tech Solutions, you will always receive top-tier customer service, and benefit from the knowledge and experience of our specialized Dell server tech support team.
Unlike other tech support services, we offer you several ways to contact our team directly. You can call, chat through a messaging service, send us an email, or complete the contact form.
Let us know what your infrastructure looks like, the complexity of your set-up, and how we can best support you and your business. Whether you would like to have us within reach for just-in-case emergencies, or whether you would like assistance upgrading your existing infrastructure, Velocity Tech Solutions is the team you can count on every time.
Click to begin your journey to comprehensive, and professional, server tech support today.