1 Year Warranty Included All Products*

phone: 651-633-0095

Velocity Tech Solutions provides remote and on-site server maintenance, troubleshooting and support throughout the US.  We support a wide range of server brands, including Dell and HP.  You’ll get experienced technical support for your entire server infrastructure, with the convenience of one comprehensive maintenance contract.

Remote and on-site server support services

Troubleshooting and maintenance

When your server is down, Velocity’s First Response Team will quickly troubleshoot your server downtime issue 24 x 7 x 365.  We can either perform remote server service or dispatch a Velocity Engineering Team Field Engineer to address the server maintenance problem on-site.  

New server installations

Whether you’re deploying a new server system or replacing a single existing server, our Velocity Field Engineers can quickly install and set up your new server hardware.

Customized IT Support Options


1 Year, 2 year and 3 Year Plans

Velocity data center service contracts can be customized to fit your specific server maintenance and support needs.  We offer 1, 2, 3, 5-year plans and have unique levels of support packages.

PLATINUM

24 Hours a Day, 7 Days a Week
4 Hour On-Site
Best Effort Resolution

GOLD

24 Hours a Day, 7 Days a Week
Next Business Day On-Site
Best Effort Resolution

SILVER

8x5xNBD 8AM - 5PM, 
Monday through Friday
Next Business Day On-Site
Best Effort Resolution

IT Asset Management Portal

The Velocity Tech Solutions Asset Management Portal is your one-stop shop for staying up to date with your IT assets.  The portal gives you a single pane of glass look at all of your IT hardware and associated license renewals and maintenance contract deadlines.  Our free IT asset management portal enables you to submit maintenance tickets, track renewal dates and monitor everything in your data center quickly and easily.  Ask your Velocity Tech Solutions partner for a demo.