Velocity Tech Solutions, founded in 2007, is a worldwide supplier of Used Dell Servers, New Dell Servers, Equallogic Hard Drives, Precisions, and Dell parts.
We also specialize in enhancing the performance of server and networking equipment with Extended Warranties, Maintenance services, Datacore Software Defined Storage, Unitrends Back up, and VMware Solutions.
We Listen. We Support. We Deliver. This is our motto—let us tell you how Velocity Tech Solutions lives it.
When you call, a live person answers. No robot employees. Yet. Manufacturers send you to us because we are transparent in our process, provide good customer service, and follow up after the sale. Our certified technicians test every part and server before it is shipped. And when issues do occur, you have our 1 Year Velocity Tech Warranty to rely on. There’s no need to read the fine print. In fact, THIS is our fine print.
We have an Emergency Line and 24/7 ordering availability. The emergency line is answered 24 x7x365 by a Velocity Tech Solutions employee who can immediately assist you. Our same day shipping program is for the absolute fastest problem resolution available.
Our Sales Consultants and Customer Service People are Technical experts. Call us! You will immediately be able to tell the difference. Yes, we supply Dell service parts and servers……but we can also speak to your storage issues, your back up solutions, your maintenance needs, and more. Consulting and Software Solutions are the fastest growing parts of our business, and we are proud to say we have many satisfied customers.
We often get calls saying:
“Tech support told us to call you” or “I have no idea what is wrong with my server; please do something!”
We have you covered:
- 1 Year Warranty included with MOST parts purchases; 1 Year on Servers.
- We only sell Genuine OEM parts.
- Parts and Servers are tested as they come in, and before they ship out.
- Our in-house techs are fully certified.
Our technicians are certified professionals. So, having a Computer Science degree to run your business isn’t mandatory; just highly suggested. Also, we fully support our customers, giving advice on installation of hardware and diagnosing issues even before you place your order.
When we see you order a part online and think you accidentally ordered the wrong part, or ordered something more expensive than you need, we will call you and make sure you get the parts you need when you need them. We are experts in Dell Servers and Parts.
We operate with a sense of urgency. Ninety percent of our shipments are fulfilled the same day with expedited air shipping. Our innovative Emergency same day shipping program utilizes commercial flights and counter to counter service for the fastest resolution possible.
This sense of urgency permeates our organization—technical support calls are generally fielded immediately or certainly within a half hour.
Exact Match Hot Spares to save your Raid and Data. We know….when your server is down your hair is on fire. We’ll help diagnose your problem and get you a part as fast as humanly possible, but we can also build you a server that matches exactly the specifications of your downed one. Then you can swap your drives into our replacement unit and be on your way with a minimum of further downtime. And this service includes hard to find or older used Dell servers.
We have a centrally based 20,000 Square Foot Warehouse. Our inventory is ours. Not somebody else’s we are blind shipping from. Therefore we are able to rigidly control the quality of our product and our ability to deliver it to you. Our warranty level is low, and we work diligently to keep it that way.
We invite you to view our testimonials. Please contact us with your Dell server and Dell server parts needs. Thank you for visiting!