Zoom Phone is quickly becoming one of the best business phone systems (VOIP Phone Systems) for businesses of all sizes. Here are 6 reasons why you should make the switch:

1. Security 
2. Zoom Phone offers HD Voice quality, so you can be confident that your calls will sound clear.
3. Zoom Phone is more affordable than traditional business phone services
4.  Zoom Phone integrates with your existing Zoom Meetings account and/or existing Microsoft Teams account, making it easy to use both solutions together.
5.  You can port your current phone number to Zoom Phone, so there's no need to get a new one.
6. Dedicated Customer Success Management with Velocity Tech Solutions

Security

Zoom Phone takes security seriously. As a virtual phone system, it utilizes industry-leading authentication protocols and encryption to ensure that all data is kept safe and secure, even during conference calls.

urthermore, Zoom Phone also supports two-factor authentication, which adds an extra layer of security to protect your users. Additionally, Zoom Phone provides you with the ability to track calls, block unwanted messages and numbers, and monitor usage.

To guard against potential intrusions, the platform has also implemented end-to-end encryption. Other features include call screening and password protection for meetings and waiting rooms, so users can be sure that their data is safe from prying eyes during the meeting.

E911

Zoom Phone Nomadic E911 takes E911 services to the next level, providing users with dynamic tracking of their locations as they move throughout a campus or beyond. This ensures that in the case of an emergency, responders can quickly access up-to-date and accurate location information.

911 compliance is a mission-critical task and requires a precise determination of the location of each caller. Zoom’s E911 solution works to ensure appropriate locations are provided. Through the E911 service, location will be determined in order by examining information from the network, including BSSID (Wireless Access Point ID), IP subnet (public and/or private IP addresses), and GPS (if available). In the event that none of those criteria can be used to establish the caller’s location, Zoom E911 will use the personal or site-level static address listed in the Zoom portal.

Moreover, Zoom Phone E911 extends the availability of E911 services to U.S. and Canadian users, both through integrated PSTN numbers and third-party service providers available via Bring Your Carrier plans. With Zoom's Nomadic E911 at its helm, organizations can rest assured knowing that their personnel is closely monitored and safe in any circumstances.

With Zoom Phone, you get HD voice quality and call recording

Zoom Phone provides unbeatable call quality that allows you to make crystal clear calls anytime and anywhere. Not only this, but they also provide access to call recording, making it easy to capture conversations and create transcripts.

How does Zoom do it?

Zoom Phone transforms communication by offering users the highest HD voice quality, with features like noise suppression and echo cancellation included.

Packet Loss Concealment

Additionally, they use a feature called packet loss concealment to fill in short gaps in audio caused by interference or connectivity issues. This ensures an uninterrupted call experience regardless of network conditions.

Advanced Algorithms

Advanced algorithms are used as well to intelligently filter out background noise, adjust sound levels, apply any necessary echo cancellation and make sure that speech can be heard clearly.

With this easy-to-use platform, businesses can improve productivity and efficiency, without having to worry about missing any important detail or conversation.

Things to know to save money on your phone system provider?

When you continue to use local phone companies for your business phone, you are wasting money. Voice over Internet Protocol (VoIP) offers lower operating costs than traditional telephone networks.

Traditional phone systems run copper cables or electrical cables between your site and the phone service provider. Afterward, phone calls will then be sent over a public switching network where they are transmitted.

A private branch exchange can take care of routing as well. The company controls the phone and the telephony transmissions that you use. The charges will increase if the caller calls longer distances while with VOIP Phone Systems, long-distance calling is increasingly becoming a thing of the past.

Zoom Phone is more affordable than traditional business phone services.

Zoom Phone provides a great way to save money while still being an amazing resource for businesses; it provides them with the same conveniences of a traditional business phone system, such as conference calling and call forwarding, unlimited calling, but at a fraction of the cost!

Zoom Phone carefully assesses long-term and short-term needs, then creates custom cost-efficiency plans that allow businesses to realize huge savings on their monthly phone bill.

Zoom Phone doesn't just provide these features at a lower price point; its suite of features also includes many benefits that aren't even possible on traditional business phone systems.

Businesses will be pleased to know that Zoom Phone simplifies their ability to stay connected while keeping their bottom line healthy. With native service in 47+ countries, international calls associated fees is a thing of the past.

For Example, users that have Zoom Meetings only spend an additional $50 a user per year by bundling. This dramatically lowers the monthly phone bill.

Zoom Phone integrates with your existing Zoom Meetings account and existing Microsoft Teams account, making it easy to use both solutions together.

Zoom Phone has got it all figured out - integration with Zoom Meetings account? Check. Integration with Microsoft Teams account? You bet!

Leveraging the power of each platform's capabilities, Zoom phone can offer out-of-the-box integration, making it possible to extend access and manage communications from within the Teams platform.

Whether you're making calls to colleagues or customers, Zoom phone ensures seamless dialing from within the familiar Teams interface while also guaranteeing a high-quality experience with superior voice clarity and reliability.

Features

The two systems offer features such as syncing messages and text messages across devices, managing multiple lines from a single interface, a single pane of glass for video meetings, and calendar integration between Teams, Zoom, Outlook, and/or Google Mail.

With Zoom Phone being integrated within Microsoft Teams, users experience instant access to HD calling and audio conferencing, contact center solutions, and more. This integration has made it easier than ever for businesses to leverage both tools to stay connected no matter the location or tool preference.

For an in-depth overview, check out this demo

https://www.youtube.com/watch?v=m5QeeJEs-aw

You can port your current phone number to Zoom Phone, so there's no need to get a new one

If you've ever been through the process of transitioning your business phone to a new provider, you know it can be quite the headache. Porting your old business phone system numbers to Zoom Phone could not be easier. As a business, you want a reliable and easy-to-use communications platform.

What you will need?

With Zoom's cloud-based phone solution, all you need is

1. your current traditional phone system,
2. account details,
3. and supporting documents before initiating the transfer-in process

Be up in minutes!

No hardware or proprietary systems are required and can take only a few minutes to start using the new telephone service. No desk phone or cell phone required as you can communicate through your PC or Mac.

Now Mobile Users (work from home employees) or new employees to the office campus can be deployed immediately with or without a cell phone or land line intact. Porting your current business phone number to Zoom Phone is a great way to expand communication efficiency efficiently and cost-effectively.

Consolidate International Providers

Tired of managing overseas international carrier locations to ensure consistent communication between teams and clients?

The process can be time-consuming, and the resources to properly coordinate the tasks vary from country to country.

With Zoom Phone, easily port your international carrier locations to one system. With 47 countries native and growing, all your communications hassles will be a thing of the past due to the reliable and smooth operation of Zoom Phone's infrastructure.

Say goodbye to unreliable service through third parties and make the switch today for a more secure and dependable way to connect with everyone in your operation.

Little to no effect on your end-users

When you make the switch, your end-users still think it's the same old number, but now you get crystal clear audio, unlimited calling, all the latest features, and device freedom (IE Desk Phones, PC, Mac, Tablet or Mobile Phone)

Velocity + Zoom, Dedicated Customer Success Management

Velocity Tech Solutions customers can now benefit from Dedicated Customer Success Management using the Zoom platform. Velocity Tech Solutions wants to ensure an exceptional customer experience and this partnership with Zoom will make it easier for customer success managers to turn customers into promoters. With these solutions, Velocity Tech Solutions customer success managers can track and measure customer usage, metrics, and program health for faster resolutions and comprehensive insights to provide customers with personalized care. By offering a seamless digital space dedicated to the effective resolution of customer issues, Velocity Tech Solutions is determined to ensure that everyone has the best service possible.

In Conclusion

After reading this blog, you should now know that

Security

Zoom is continually checking the box for security by infusing it into it's platform and continuing to address needs by customers.

Affordability

It's our opinion that Zoom Phone will save money and is a more affordable and dependable business phone system than any other on the market.

Integration with Teams

Use the best of the top 2 voice and video calling platforms. It integrates with your existing Zoom Meeting and Microsoft Teams accounts so you can use both solutions together without any difficulties. Use the best of both voice and video calling platforms for internal and outbound calls.

Porting your Numbers is Easy

Plus, porting your current number to Zoom Phone is a breeze!

Velocity + Zoom

And lastly, Velocity Tech Solutions provides excellent customer service to ensure that all of our clients are taken care of.

If you're interested in learning more about Zoom Phone or setting it up for your business, please fill out this questionnaire or give us a call today!

We'll be happy to help you get started with Zoom Phone and answer any questions you may have.

Thank you for considering us. We look forward to hearing from you! Stay safe and stay connected with Zoom!